Customer Protection Code
Rural Spark proudly commits to the Gogla Customer Protection Code to safeguard impacts and respecting rights of consumers.
The Customer Protection Code is extremely important to move forward, responsibly. The code was developed by Gogla - "the Voice of the Off-Grid Solar Energy Industry" - and accepted by all its members in the sector. We believe it's a big step forwards not only in taking the sector forward in a sustainable way, but also in taking people along in the rapid developments. Only responsible development and innovation ensures the progress in the sector is supported. For Rural Spark, focussing on long term solutions for energy access, we are proud to commit to the code.
The Principles of the code represent the minimum standards of practice consumers should expect from Rural Spark.